Request deletion.
This page is provided by Sienna International Group LLC, the developer of the THE 1% project.
Send a deletion request
- Email team@ootsah.com with the subject THE 1% account/data deletion.
- If you have a test account, send the request from its registered email address and state that you want the account and associated cloud game data deleted.
- For other information, describe the support correspondence or data you want deleted. Do not include a password.
What the request covers
For an enabled test account, deletion is intended to remove the account identity and its associated personal cloud gameplay backup. We may need to verify account ownership before taking action. Necessary legal, security, or business records may be retained where applicable.
Progress saved only on your device
Device-only guest progress is not a public website account. To remove browser prototype progress, clear that prototype’s site data in your browser. Local app data can be removed using your device’s app-storage controls; device backup settings may affect retention outside the app.
In-app deletion
The mobile development package includes an Account → Delete account option when account services are connected. This option is not available on the current developer website.
Questions?
Contact team@ootsah.com. We will respond with any verification or follow-up needed to handle your request.